Friday, October 23, 2009

Apple Quality Control






Apple's production line is one of the most advanced in the world. Their focus to the finest of detail is extraordinary. Which is why Apple uses the Six-Sigma method to keep imperfections out and give the consumer the highest of quality. To keep track of this method, which involves having only 3 to 4 imperfections for every million, Apple utilizes quality control charts. It helps to keep quality's standard high as they minimize variations in the production. Steps involved in Apple's quality control are DMAIC which involve define, measure, analyze, improve and control. I believe Apple has increased its quality in their products ever since the transition with Intel, when quality was slipping from Apple's hands. Even though the standards of Apple are high and the company is dedicated solely to provide the customer with the best experience in the products & services, error will always finds its place in, which is why matchbooks, iphones and ipods are taken to the 'genius bar' for a check-up. I cannot mention a company other than Apple that has taken the standards of quality to a level that no other company has, which is why Apple should maintain their quality control standards and build it up from there.

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